Smart Mobility – tương lai của Logistics

Thông qua việc thách thức các thành phố ở Mỹ sử dụng các công nghệ...

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Biến “giao hàng chặng cuối” thành lợi thế cạnh tranh của bạn thông qua ứng dụng di động vào logistics

Khi nói đến chuỗi cung ứng, quá trình “cuối cùng” thực sự giao hàng đến...

Customer Service Policy

I have heard it said, ”Either manage the customers or they will manage you.”  The...

Customer Service Quality Metrics

The principal indicators of quality in customer service are as follows::   Order Entry Accuracy...

Customer Service Response Time Metrics

The two key customer service response time metrics are order entry time (OET) and order...

Customer-SKU Activity Profiling & Data Mining

The customer-item sales activity profile is a joint distribution revealing the amount of $ or...

SKU Profitability Analysis

SKU profitability by incorporating revenue, COGS , discounts, allowances, and logistics costs. In addition, a...

SKU Activity Profiling & Data Mining

The SKU Stock Keeping Unit – a number or set of alpha numeric characters that...

Most Valuable Customer Analysis

Not all customers contribute equally to the value of a business. The Most Valuable Customer...

Customer Activity Profiling & Data Mining

In the customer activity profile (CAP) we are trying to rank and categorize customers, SKUs,...

Customer Data Cleansing

Unfortunately, as is the case with most data sets, an important part of customer activity...

Sales Data Warehousing & Data Mining

Sales and customer data are a critical component of the supply chain data warehouse. They...

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